Refunds & Returns Policy
RETURNS & REFUNDS.
Thank you for purchasing our products via www.madboiclothing.com operated by MADBOI Clothing. You may return only faulty items within 14 days of receipt for an exchange. After the 14-day period, you will no longer be eligible to receive a refund. Items must be returned to us in the original condition. Our warehouse staff will check the items. If we feel any of the items returned are not in the original condition, you will not be granted a refund and you will be contacted regarding your returns.
MADBOI Clothing will not be responsible for refunding any original postage costs, nor any postage costs incurred when returning items unless you are returning a faulty item.
If we have issued you an exchange, please allow 3-5 working days for the new item to be sent to you. When returning items, we recommend you use a secure delivery method that requires a signature upon receipt (such as Royal Mail Recorded Delivery). Please send your returns/exchanges to: MADBOI Clothing, 8 Hedgefield Grove, Halesowen, United Kingdom, B63 2HJ.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).